Privacy Policy

Privacy Policy

Last Updated: August 2026

Welcome to Dhali Collection. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and manage your information when you visit our website or communicate with us.

1. Information We Collect

When you visit our website, contact us, place an inquiry, or purchase our products, we may collect the following information:

  • Name

  • Phone number

  • Email address (if needed)

  • Delivery address

  • Business information (for wholesale buyers)

  • Order details

  • Payment-related information

  • Any other information you voluntarily provide to us

2. How We Use Your Information

Dhali Collection may use your information for the following purposes:

  • To process and manage your orders

  • To provide customer support

  • To respond to inquiries and requests

  • To share product updates, new collections, and business offers

  • To improve our website and customer experience

  • To maintain communication with wholesale partners and customers

3. Payment Information

Dhali Collection does not store your complete payment details. Payments are processed through secure payment methods such as bank transfer, bKash, cash payment, Cash on Delivery (COD),  or other approved payment channels.

4. Sharing of Information

We respect your privacy and do not sell, trade, or rent your personal information to third parties.

Your information may only be shared with trusted service providers when necessary, such as:

  • Courier and delivery partners

  • Payment service providers

  • Website and technical service providers

These parties are required to maintain the confidentiality and security of your information.

5. Cookies and Website Data

Our website may use cookies and similar technologies to improve website performance, analyze visitor behavior, and provide a better browsing experience.

You can choose to disable cookies through your browser settings; however, some website features may not function properly.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

7. Third-Party Links

Our website may contain links to third-party websites, social media platforms, or external services. Dhali Collection is not responsible for the privacy practices or content of those external websites.

We recommend reviewing their privacy policies before sharing personal information.

8. Wholesale Customer Information

For wholesale buyers and business partners, we may collect business-related information to provide better service, maintain communication, and support long-term business relationships.

9. Your Rights

You have the right to:

  • Request information about the personal data we hold

  • Request correction of inaccurate information

  • Request deletion of your information where applicable

To make such requests, please contact us.

10. Changes to This Privacy Policy

Dhali Collection may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal requirements.

Any updates will be posted on this page with the revised date.

11. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your information, please contact us.

Dhali Collection
Dhaka, Bangladesh

Email: contact@dhalicollection.com

Phone: +880-191007555 , +8801930301577


Thank you for trusting Dhali Collection.